Q1. Are my clothes mixed with anyone else's?
No, they are not. Your clothes are machine-washed and machine-dried separately
Q2. What is your turnaround time?
We will process your clothes within 48 hours
Q3. What if my clothes bleed color?
Our laundry professionals will do their best to prevent color bleeding. However, we do not guarantee protection against color bleeding. If your clothes do bleed color, we can attempt a reversal process which succeeds often, with your permission.
Q4. What chemicals do you use?
We use detergent, emulsifier and fabric softeners from Diversey, one of the leading detergent brands in the world
Q5. In what area do you provide service?
We currently serve Gurgaon
Q1. What is the validity of the subscription?
It is valid for 30 days from the date of your first pickup.
Q2. Can I upgrade my subscription before its completion?
Yes you can. Please contact us at 0120-3803038 to upgrade your subscription.
Q3. Can pickups or clothes be carried forward to my next subscription?
No, they cannot.
Q4. What garments are not covered under the monthly subscription?
All garments except heavy items - curtains, blankets, jackets, rugs and quilts
Q1. What are the modes of payments?
You can pay via the following modes: a. Cash on pickup b. Online payment
Q2. Can I get a refund on my subscription?
If for any reason, you are dissatisfied with your subscription, you can request a refund. You will be refunded the difference between the total amount paid by you and the pro rata amount of your usage. Service tax is not refundable. Long duration packages are not refundable.